If you've forgotten your password, you can recover it easily by following just a few steps:
Launch your Firstly mobile app and select the Forgot your password link in the bottom right on the Sign-in screen. Enter your email address and tap Submit.
We'll send a temporary password to your email address on file.
In your Firstly app, log in with your temporary password. You'll then be asked to change your password.
As always, send us a message if you have any problems!